Survey & Entry Point ID
Our technician thoroughly inspects your roof, eaves, and subfloor to identify every single entry point the possums are using.
We inspect your roof and walls, explain humane and lawful removal options, then identify entry points that need proofing after the space is confirmed empty.
As protected native animals, possums are a valued part of our ecosystem. However, when they take up residence in your roof void, they become a noisy, destructive, and unhygienic pest. DIY removal is illegal and ineffective; professional trapping and proofing is the only solution.
Possums are nocturnal and their heavy thumping, scratching, and fighting in the ceiling will keep your family awake all night.
They tear up insulation, chew electrical wires (creating a fire risk), and their urine and droppings can stain and ruin ceilings.
Possums are territorial. Simply removing one is not enough, as another will quickly move in if the entry points aren't professionally sealed.
Common Signs
Our Approach
A careful workflow that identifies the animal, checks for young, explains licence requirements and closes entry points only after the roof is confirmed empty.
Our technician thoroughly inspects your roof, eaves, and subfloor to identify every single entry point the possums are using.
We install a one-way door over the main entry or set a cage trap. This allows the possum to leave safely but prevents its return.
Once the possum is out, we professionally seal all identified entry points with durable materials like mesh, metal flashing, or sealants.
We remove our traps/doors and can provide an optional cleanup service to sanitize the area, removing droppings and neutralizing odours.
Licence requirements checked • Entry points mapped • Humane methods only
Possum removal requires specialist knowledge. Here’s why homeowners and businesses trust us for a permanent solution.
Possum capture and release requires a current licence. Ask us to confirm the licensed handler for any work that requires capture.
Our methods focus on safe, stress-free removal and release. We never harm the animal.
We identify visible entry points and explain the proposed materials, access limits and proofing scope before work starts.
Call to check the next appointment and ask whether a same-day inspection is available for your suburb.
Proactive steps our Sydney & Perth customers use to make their property less attractive to possums.
Keep tree limbs at least 2 metres away from your roofline to remove their favourite access highway.
Regularly check for and repair broken tiles, loose ridge capping, and damaged eaves that create entry points.
Keep compost bins and rubbish bins tightly sealed and avoid leaving pet food out overnight.
Install mesh or solid barriers to block possum access to the space under decks and verandas.
Provide an alternative, more attractive home by installing a dedicated possum box in a suitable tree in your yard.
These can sometimes deter possums from settling in a particular area, such as near a pergola or deck.
Do this
Avoid this
Hearing noises in the roof? Book an inspection to identify the animal, check for young and map the entry points before any opening is sealed.
Quick answer
Possums are protected native animals. In New South Wales, capture and release requires a current licence, and a captured possum must be released after sunset on the property where it was caught, within 150 metres of the capture point and against something it can immediately climb. Exclusion and proofing should begin only after the roof is checked for dependent young and confirmed empty.
Identification and law
Two species account for nearly every roof complaint in Australian cities. Both are protected, and the penalties for harming them are substantial.
| Species | Appearance | Behaviour and noise | Where it nests |
|---|---|---|---|
| Common brushtail possum Trichosurus vulpecula | Cat sized, silver-grey, bushy black tail, pink nose, large pointed ears | Heavy thumping and dragging across the ceiling, loud hissing and clicking calls | Roof voids, wall cavities, chimneys, garages, hollow trees |
| Common ringtail possum Pseudocheirus peregrinus | Smaller, grey-brown with rusty patches, curled tail with a white tip | Lighter scampering, high-pitched twittering, more often heard in the garden | Builds a spherical nest called a drey in dense shrubs, occasionally in eaves |
Possums are protected under the Biodiversity Conservation Act 2016. A brushtail possum in a building may be trapped only with an appropriate licence or under the National Parks and Wildlife Service general conditions, and it must be released on the same property within 50 metres of the capture point, at dusk, within 24 hours. Relocating one to a park or bushland is illegal and it usually dies, because it enters territory already held by another possum.
Possums are protected fauna under the Biodiversity Conservation Act 2016 (WA), administered by DBCA. Removal from a building requires the animal to be handled humanely and released in accordance with departmental conditions. Harming, poisoning or deliberately trapping a possum without authority carries significant penalties.
Why act quickly
A brushtail uses the same latrine spot every night. Urine soaks through insulation into the plasterboard and leaves brown ceiling stains and a persistent ammonia smell that repainting alone will not fix.
Possums crush and tear flexible air conditioning duct to make a nest, and they scratch through cable sheathing. Both are common causes of unexplained system failures and call-out bills.
Brushtails are nocturnal and territorial. Thumping, dragging and fighting between males directly above a bedroom ceiling is the single most common reason people call us.
Possums carry fleas, mites and ticks that move into the ceiling space and then into the house. If a possum dies in a cavity, the odour and fly activity that follow need dead animal removal.
Our method
We confirm the species from droppings, fur and rub marks, count the animals, check for dependent young, and map every entry point along the eaves, tile line, gable vents and fascia gaps.
A hinged door fitted over the main entry lets the possum leave to feed at night but not return. This avoids trapping, avoids stress, and avoids the risk of sealing an animal inside.
A weatherproof nest box is mounted in a nearby tree or on a fence, at least 4 metres up and facing away from prevailing weather. Possums that are given a replacement home are far less likely to force their way back into the roof.
Once we confirm the roof is empty, every gap is closed with steel mesh, capping and timber. Overhanging branches within reach of the roofline are cut back, because possums jump readily from a branch to a gutter.
Contaminated insulation is removed where needed, the void is sanitised and deodorised, and any fleas or mites left behind are treated. We return to verify the proofing has held.
Quotes
Ask for a written, site-specific quote before work begins. No fixed price or warranty term is stated here until it has been verified with the client.
Keeping them out
Possums jump around a metre horizontally from branch to gutter. Prune trees back at least 1.5 m from the roof line and fit a smooth metal collar around trunks that lead directly onto the house.
A brushtail squeezes through a gap the size of a house brick. Broken tiles, lifted ridge capping, open gable vents, gaps behind the fascia and the space where the veranda roof meets the wall are the usual entries.
Do not leave fruit, bread or pet food out. Net fruit trees and vegetable beds properly with wildlife-safe netting that has apertures under 5 mm, since loose netting entangles possums and birds.
A well-sited nest box works because the possum keeps its territory without needing your ceiling. In suburbs where old trees have been cleared, the shortage of natural hollows is exactly why roofs get used in the first place.
Local Sydney pages
Choose a verified NSW suburb for local roof-access notes, postcode details and current licence guidance.
If the roof signs point to another pest, compare moth control, silverfish treatment, ant control, wasp removal, bird nesting control, bed bug treatment and spider control.
Help centre
What the law allows, what affects cost, and what happens to the animal. Ask about the next inspection.
We offer a full suite of pest control services to protect your property.
Professional treatments to eradicate cockroaches and prevent their return.
Safe removal and exclusion of rats and mice from your home or business.
Bird assessment, nest cleaning, and site-specific proofing solutions.
Safe and humane removal and relocation of bee swarms and hives.
Speak with our possum removal experts or book a free quote online. We service Sydney, Perth and surrounding areas with inspection and proofing options.
We provide prompt possum removal across both cities:
If you’re unsure whether we cover your suburb, contact us and we will get it sorted.